To date, we have purchased portfolios in a number of sectors including Financial Services, Consumer Lending, Motor Finance, Utilities, Claims Management, Telco, Insurance and Retail to name a few.
Whilst our experience tells us that each sector presents its own challenges and customer demographic, we have often found that by applying our learning’s from each sector, we can better understand our wider customer base.
This approach has been pivotal in optimising our return, allowing us to be extremely competitive when pricing.
Understanding the customer
Our pricing model is unique to us and allows us to find value in cases that other purchasers may disregard. We achieve this through using a combination of customer insight and data analysis, combined with over 150 years senior management knowledge, experience and expertise.
Intelligent Reverse Engineering
Analytics and insights
Our objective is to build long standing, mutually beneficial partnerships with our clients. We believe the key to this is being fully transparent when it comes to pricing and performance. Sharing our findings and proposed strategies offers our partners genuine assurance that all customers circumstances are considered.
This includes excluding cases that we would deem inappropriate to sell.
Negative Financial Trajectory
Strategies reflective of wellbeing.
Our approach is deliberately simple yet incredibly effective
We believe that the most effective strategy, is the one which best matches the customers circumstance.
We have established strong partnerships with a range of industry leading specialist DCA’s and Legal partners.
Our assignment process is dictated by a combination of Debt Type, Sector and our Customer Wellbeing Score.
We consider the customer journey at every decision point and challenge the process to eradicate the risk of customer detriment.